How Vasy Helped

• JUSTDOGS
• JUSTDOGS

Standardize Spa Operations Across 50+ Stores

Vasy created a Package Master where admins set each package and its sittings once. Current packages include One Time (1 sitting), Fortnightly (24 sittings), Monthly (12 sittings), Quarterly (3 sittings), and Half-Yearly (2 sittings). These packages then appear at every JUSTDOGS store that offers spa services.

Each service name is generated automatically from sub-category, breed size, and coat type. For example, “Microbubble Spa Small Breed Short Coat.” Names stay the same across stores and remain editable.

Every service form captures details such as pet type, breed size, breed name, and coat type. Timings are set in minutes for accurate slot planning and time-wise session booking. Pet types, breed sizes, and breeds can be added manually or through Excel.

Admins can add MRP, discount, selling price, margin, and Active/Inactive status for each service. They can tick the ‘Is Subscription’ box to add packages to a service. A service without any package is treated as a one-time sitting.

Every package follows a clear schedule. Fortnightly means one sitting every 15 days. Monthly means one sitting a month. Annual plans carry fixed sittings plus free sittings added through coupons.

The start date defaults to the billing date. The end date is auto-set one year ahead. If a plan expires with sittings left, staff can request access, which the super admin approves.

A dedicated package list in POS shows customer, package, total, used, and remaining sittings. It also shows total amount, due amount, and payment status: Paid, Pending, Partial, or Overdue.

Each subscription opens into tabs for service details, receipts, credit notes, history, and appointments. Pet details and the payment summary sit on the same screen.

When the POS register opens, staff select the groomers on duty. Only that store’s groomers appear. Groomers can be transferred to another store through the Employee module.

Vasy added a slot-based booking module. Slots run from 8:00 AM to 10:00 PM in 30-minute steps, split into Morning, Afternoon, and Evening. Booked slots show in red. Only available groomers appear for the chosen slot.

Once a date, time, and groomer are booked, the slot locks. It opens again only after a cancellation or reschedule.

Vasy developed a calendar in POS that shows every groomer’s sessions in 60-minute blocks. Color codes mark booked, ongoing, completed, canceled, and unassigned sessions. Hovering shows the customer, pet, service, time, and status.

If a groomer is on leave or working a half-day, staff drag sessions to an available groomer. Filters by groomer, status, and pet type keep the view clean.

POs show available stock, last month’s sales, last 3 months’ sales, reorder level, and min-max levels. Buyers order on demand, not guesswork.

Approved POs trigger emails to the supplier and the branch. Edits and cancellations follow in the same email trail.

Stock updates only when material inward is approved. Approval rights follow user roles.

Supplier bills are created directly from material inward. One bill can cover multiple inwards.

A Material Consumption button on each session records the shampoos and supplies used. Spa inventory stays accurate, session by session.

Expired products move to material consumption by default. They no longer sit in saleable stock.

Stock now displays by location, with batch and expiry details. Store teams know exactly what is on hand.

Stock-out entries stay pending until approved. Rejected entries have no stock impact.

Each sitting moves from Booking Confirmed to Booking Approved, In-Progress, and Completed. Only the allowed actions show at each stage.

The consent form auto-fetches pet and booking details. Staff add the rest and send it to the owner or agent.

An OTP goes to the owner’s registered contact. The session starts only after the OTP is entered. Expired OTPs can be resent.

For agent drop-offs, the agent’s phone number and relationship with the owner are mandatory. After the session, staff can send an optional feedback form. Responses show on the view page.

Provides a means to manage production output by tracking the individual batches of production.

Staff filter services by pet type, breed size, breed name, and coat type. Only relevant services appear, along with their timings.

Selecting a customer auto-fetches their pets. For multi-pet households, staff picks the right pet from a dropdown.

Packaged services open a pop-up for plan and start date. Sittings and price stay non-editable in the bill. Customers can pay on the spot or later, and every bill creates a subscription record with its status.

The system works out the upgrade cost on its own. Any sittings left on the current plan are used first, at their original price. After that, the new plan's sittings apply at the new price, with GST added to the upgrade. The new plan's validity starts from the day payment is made. Staff don't need to do any manual calculation.

Canceling an active package creates a credit note for unused sittings. The credit covers only the service amount, without GST. Free sittings are never refunded.

The coupon module now supports services. Admins create Buy X Get Y coupons that add free sittings to annual packages. Free sittings do not carry forward when an annual plan is upgraded.